Frequently asked questions
Are the programs in English?
No. The programs, print templates and instructions are in German (interface, tasks, dishes). They suit German-speaking households anywhere.
Which countries can I order from?
From all EU countries, Norway, Iceland, Liechtenstein, Switzerland, the USA and Canada. We currently cannot sell to private customers in the United Kingdom, because VAT is due there on digital products from the first pound; UK businesses can order.
Do I need an account or an internet connection?
No. The files run offline in your browser. You only need the internet for the download.
Does it work on a tablet or phone?
Yes, with an up-to-date browser. A computer or tablet is most comfortable, especially for printing.
Where are my entries stored?
In your browser’s local storage on your device. You can also save a backup file at any time and load it again – even on another device.
How do I get a PDF?
Choose “Save as PDF” in your browser’s print dialogue.
How quickly does the download link arrive?
Usually within one working day of payment, by email. Please check your spam folder too.
Will I get an invoice?
Yes, by email on request. VAT exempt under § 19 German VAT Act (UStG) – no VAT is charged.
Can I pass the files on?
No. You receive a right of use for your own household. Printouts for your own use are allowed without limit.
Can I withdraw from the purchase?
For digital content, the right of withdrawal expires once you expressly consent to immediate delivery and we provide the download. Before that you can withdraw – details in the cancellation policy.
What if something does not work?
Write to sunfieldshops@gmail.com. The statutory rights for defects apply.
Can I use the cleaning schedule for a shared flat?
Yes. You add everyone, set a share if needed (e.g. 50 % for someone who is around less) and let the tasks rotate weekly.
Can I add my own dishes and ingredients?
Yes. The starter set of 25 everyday dishes is only a beginning; you can edit, copy or delete everything.
Is there an Excel version?
The programs run in the browser. The pantry inventory can be exported as a CSV file for Excel, LibreOffice or Numbers.